Kiss the Hippo Members
Members FAQ
➝ £100 is the highest value loyalty voucher that can be redeemed per order.
➝ You can't merge multiple discount codes into a single code. If you have multiple codes these can be used for separate orders.
To claim the reward there are few steps involved. If you already used a promo code on your subscription, unfortunately, the system only allows for one discount code at a time, therefore please email us at info@kissthehippo.com and we will delete the existing promo code on your account.
Once deleted the steps are:
On your account page, when you go into your rewards at the top of the screen you will see the section called ‘Your Rewards’ . When you select the £X off it will bring you a unique one-time discount code.
Please copy this code, and go to ‘manage subscription’ from your account page.
On your subscription page, you will see the ‘Add Discount’ section. Please paste your code here, and it will take £X off your next order.
In the future, when you would like to apply the promo code please let us know and we will delete the previously used code to allow for this field to show up. Sorry for the inconvenience caused, our team is working with the developers to find a more permanent solution for this.