FAQ

COMPANY

We dispatch orders from Monday to Friday (excluding public holidays).

If your order is placed before 7:00 a.m. between Monday and Friday, we’ll roast, pack and ship your order on the same day. If your order is placed after 7:00 a.m., then it will leave us the next working day.

The same goes for all hardware orders.

We offer two shipping tiers for UK orders up to 2kg in weight:

Standard shipping is available for free and is a 3-5 working day sent by Royal Mail 48 service. Our Stanard shipping can be upgraded to a tracked option for £3 and will be sent by Royal Mail 24 service.

Express delivery is delivered the next working day for all orders received before 7am, and is sent by Royal Mail Special Delivery.

All UK orders over 2kg received before 7am will dispatched via FedEx and delivered on the next working day.

EU, European and International orders under 2kg are shipped via Royal Mail using a tracked service where possible.

EU, European and International orders over 2kg will dispatched via FedEx International Economy service.

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